Guest notifications

Control which booking-related emails your organization sends to guests.

Organization admins can manage guest notification emails from Settings > Organization > Guest notifications. These settings apply to all event types across your organization.

Disabling guest emails means attendees will not receive important booking updates. If you turn off emails, consider setting up org-wide workflows to keep your guests informed.

Disable all guest emails

Use the Disable all booking emails to guests toggle to turn off every guest email at once. This does not affect workflow emails.

Manage individual email types

You can also enable or disable each email type separately. The available email types are:

Email type	What it sends
Confirmation	Booking confirmation details sent when a meeting is booked
Cancellation	Notice that a booking has been cancelled
Rescheduled	Updated details when a booking is rescheduled
Request	Notification that a booking has been requested and is awaiting approval
Host reassignment	Notice that the meeting host has changed
Awaiting payment	Reminder that payment is required to confirm the booking
Reschedule request	Request for the attendee to pick a new time
Location change	Updated location details for an existing booking
Guest added	Notification sent when a new guest is added to a booking
Cal Video recording	Download link for the Cal Video meeting recording

When you disable the Cal Video recording email, only the attendee email is suppressed. The organizer still receives the recording download link.

Each toggle requires confirmation before it takes effect. When disabling an email type, a confirmation dialog appears to make sure the change is intentional.